One tool registry for agents and humans
Why we stopped writing agent-only functions and made every capability callable from both the UI and the model.
Venture lead
Applied AI
Full article in preparation
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All insightsSMB · 8 min read
How SMBs Can Build a Scalable Customer Engagement Infrastructure on AWS
For growing businesses, customer engagement infrastructure should not become the bottleneck to growth.
SMB · 6 min read
What Happens When Your Systems Go Down? A Practical Disaster Recovery Guide for SMBs
For an SMB, a few hours of downtime can mean lost sales, missed customers, disrupted operations, and damaged trust. Disaster recovery is about making sure one incident doesn't become a business crisis.
SMB · 6 min read
Beyond Backups: Building Operational Resilience for SMBs
For a small or mid-sized business, one failed system can affect the whole operation. When the website goes down, customer enquiries may stop. When a key application becomes unavailable, employees may be unable to work. When one person holds critical system knowledge, their absence can become an operational risk.
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